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All customer data that is collected can be used for personalization within the HubSpot platform. A better experience for customers. % of customers are more likely to purchase a product or service from a brand that provides a personalized experience. Automation is essential for modern marketing teams looking to scale. The ability to effectively send marketing messages to potentially thousands of customers is as critical as it is impossible to hand. When all the gears work in unison, automation is an effective marriage between software and strategy. It allows you to better understand potential customers, deliver marketing materials at precisely the right time in the customer life cycle, and convert them into loyal customers. Think of marketing automation like building a house. You have to lay the foundation of the house before starting to build anything.
The project must be carefully planned and designed. Automation is the difference photo retouching between using a hammer or a nail gun both are capable of doing the same thing, but one is definitely faster and better for the project. By building your automation systems, you will eventually build a building. Automation doesn't end when your potential customers buy your product either. Automation should continue to play a key role in how you engage with them for as long as they are your customers. Even after they buy, you should constantly provide them with information on how to use your product, introduce them to other products or updates , and continue the relationship-building process.
Customers are not an afterthought at the bottom of the funnel. Your understanding of them should be fundamental in the strategies you employ. Successful marketing strategies keep things moving faster and more efficiently. Leads move through the funnel faster and convert at higher rates. Customers upgrade or are upsold faster and at a higher rate. Ultimately, this leads to a better relationship with your customers and greater brand advocacy on their part. banner-audit-hubspot-smartbound.
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